Terms of Service

The Service

Spanlines is a software tool for construction contractors to mark up plans, assign work, record progress, manage invoices and calculate crew pay. The Service is for business use. We may improve and change the Service over time; we won't remove core functionality the Customer is paying for without reasonable notice.

Accounts and users

The Customer is responsible for the users it invites — including its crews and subcontractors — for keeping credentials secure, and for all activity in its account. Tell us right away at the contact below if you suspect unauthorized access.

Fees and cancellation

Fees are charged per crew, per month, according to the pricing published on spanlines.com or agreed in writing. There is no setup fee and no minimum term: the subscription is month to month and the Customer can cancel at any time, effective at the end of the current billing period. Amounts already paid are not refundable for partial months. Launch or promotional rates apply for the period stated when they're offered. Fees exclude taxes, which the Customer pays where applicable.

Customer data

The Customer owns the data it enters in the Service. The Customer grants us the rights needed to host, process and display that data only to provide and support the Service. The Customer can export its plans, progress and invoices at any time. After cancellation, we may delete the Customer's data after a reasonable period; ask us before cancelling if you need help exporting it. Our handling of personal information is described in our Privacy Policy.

The Customer's responsibilities

The Customer configures its own work codes, rates, pay rules and approvals, and reviews and approves every invoice and every payment before relying on it. Spanlines calculates amounts from the information and rules the Customer provides; it is a tool, not a payroll, accounting, tax or legal service, and the Customer remains responsible for its agreements with its clients, crews and subcontractors.

The Customer must have the right to upload the plans, photos and other content it puts in the Service, and must use the Service lawfully — including giving its workers any notices required by law.

Acceptable use

Don't misuse the Service: no attempts to access other companies' data or our systems without authorization, no reverse engineering or copying of the Service, no overloading or disrupting it, and no uploading of malicious or unlawful content. We may suspend access that puts the Service or other customers at risk.

Our intellectual property

Spanlines owns the Service, its software and its brand. We grant the Customer a non-exclusive, non-transferable right to use the Service during its subscription. Feedback you share may be used to improve the Service without obligation.

Disclaimers and limitation of liability

We work to keep the Service available and accurate, but it is provided "as is" and "as available", without warranties of any kind to the extent permitted by law.

To the extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits or revenue, and Spanlines' total liability for any claim related to the Service is limited to the fees the Customer paid us in the 12 months before the event giving rise to the claim.

Termination

The Customer can stop using the Service at any time. We may suspend or end access for non-payment or serious breach of these terms, with notice when reasonably possible.

Governing law and changes

These terms are governed by the laws of the State of Florida, and any dispute will be resolved in the state or federal courts located in Florida. We may update these terms; if a change is material we will notify account holders in advance, and continued use after the change means acceptance.

Questions about these terms: cto@spanlines.com.